Blog

  • LHS Clients tell their stories

    We have just finished our Newsletter which you can view here
    and you can read the complete stories of LHS clients, Lee and Jeremy, below.

    Lee travels to a life without fear

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    Tenant Support Worker Chris Thorpe (pictured above, left) describes how LHS set one vulnerable client along the road to an independent life.

    Lee came to Leatherhead Start following a lifetime of missed opportunities.  He always tumbled through the net of support and was constantly forced to fall back on his own resources which, because of his learning difficulties, were very meagre.

    It shortly became apparent to us that we needed to start from his basic needs, beginning with a GP. He was swiftly referred to the local Asthma Clinic and diagnosed with Chronic Pulmonary Disease which, with the benefit of suitable medication was soon under control.  His other, less pressing physical needs were duly addressed with prescription spectacles, intensive dental work and audiological treatment.

    We then sought the help of our Disability Learning Team who wasted no time in assessing this vulnerable man and signposting him to the Occupational Therapy Department where he attended two very useful workshops both run by a psychologist and team for managing safe relationships.  This was very important to Lee as, in the past, he had been targeted by unscrupulous people who had emptied his bank account, forced him to pay for food and alcohol for them and threatened him with physical violence if he didn’t comply with their demands.  The local police were also eager to mitigate the possible threats he could encounter and issued him with a Pegasus Card which would enable him to contact the police urgently by simply quoting a code number.

    It was obvious that if Lee were to take up a tenancy then he needed some elementary courses to smooth his path and these were put in place: Literacy, Numeracy, Cooking, General  Lifeskills and Speech Therapy.  All of the above honed the skills he would need for more independent living.

    As soon as our Chair, Myfanwy (pictured above, right), a retired teacher, discovered that Tony was struggling to read, she devised a personal literacy programme for him and they met weekly during his stay.  He also received cookery lessons from another volunteer.

    The one missing link for Lee was being both assessed and accepted by Adult Social Care and this, in the fullness of time, came to fruition.  He was recognised as being a vulnerable man and budget and care plans were carefully evaluated specifically to meet his needs. A Social Worker was nominated for him and she worked tirelessly with great enthusiasm and empathy for this man who, for all his life, had tried and failed for reasons not of his choosing or his fault to embrace a ‘normal’ lifestyle.

    With the help of all the above agencies and, of course, Leatherhead Start he is now safely and happily ensconced in supported housing and no longer has to live in fear.

    Jeremy follows the dream

    By the end of 2014, Jeremy was at the end of his rope. In his early 40s, he had long suffered from depression, not helped by a growing dependence on the drugs he’d used for fun since his teens.

    He’d left school at 16. “I was lucky. It was a good family. My parents always said get a proper job,” he says. So he qualified as an electrician, but the work never inspired him.

    His personal chaos affected work and relationships. The longest job he had was the one or two years at Elmbridge council. “The drugs took over,” he says. He chose friends who were also users: “You could be up all night and not functioning the next day, so you couldn’t work.” He was happier when, for a time, he set up as ‘the Home Doctor’, but couldn’t face the self-promotion needed for self-employment.

    From time to time Jeremy would set up home with a girlfriend then go back to his parents: “My life collapsed on several occasions.” The youngest of three, Jeremy had always been close to his mother. But in September last year the family lost her to an inoperable brain tumour and Jeremy’s relationship with his father reached the point where he had to leave. For a time he lived on his married sister’s floor: “I outstayed my welcome,” Jeremy says. He ended up sleeping in his car.

    A few weeks after losing his mother he went to Mole Valley District Council’s Dorking offices to ask if they could find him somewhere to stay. A week later they found him a place at LeatherHead Start.

    He didn’t settle. Then at Christmas a woman he was seeing ended the relationship and he knew he had to change. There’s nothing like losing a parent, he says, for making you realise, “we’re not here very long”. When the girlfriend walked out, “I thought, ‘I’ve lost everyone now’. I got angry with it all, with the drugs. I was just creating bad luck for myself.”

    Jeremy says a lot of people reach a crisis, a point where they can decide either to carry on doing something they hate, or pursue a lifetime ambition, for the love of it. “At LeatherHead Start there was a lovely woman called Shirley who ran a job club,” he says. He started to take courses in maths, English, computing. When he talked to Shirley about his prospects, “she asked me what would I really like to do.”

    He decided he needed “to do some education, to stop being at the bottom, with the sort of people with not much to offer the world, not doing something for the money [but] doing something I would like, and try to enjoy life a bit more.”

    Ever since he’d seen Jaws as a boy he’d thought how wonderful it would be to be a marine biologist. So he and Shirley looked for ways of doing it. Falmouth Marine School offered a two-year foundation course in marine biology that could be converted into a degree in a further year. It’s highly practical, covering not just diving instruction but boat management and repair. Not only that; it offered the personal development needed to become a marine biologist. And there was funding available: “I jumped at the chance,” he says.

    He jumped, as it happens, a little clumsily — he hadn’t sorted out his funding by the time he started attending lectures pending a student loan, he set off for the West Country: “I hadn’t applied for university before and I wasn’t sure what to do” — but by mid-November his finances had been sorted out. Also, he was granted interim funding from LHS, Bantam Charitable Trust and Leatherhead United Charites which kept him going until his loan came through.

    Jeremy hasn’t touched drugs for 10 months: “I’ve kicked a 27-year drug habit, and I’m not going back there.”

    Telling his story is his way of paying back LeatherHead Start for the help it gave him. “They changed my life. I will forever be in their debt. It’s an amazing group of people.” Without going into details, he admits that early on he didn’t cooperate. But the LHS staff and volunteers showed endless patience and understanding. They never judged him: “I owe it to them. It’s a place of dreams, a turning point, at a bad point in life to find a place like that. It’s the people, every one of them, they can absolutely change your life. I’ll do anything for them.”

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    Pictured above: Jeremy with Shirley Steel just after he sent his application to Falmouth Marine College. Shirley is an Advisor for the ETHOS Project run by the Surrey Lifelong Learning Partnership and runs a Job Club at LeatherHead Start.

     

  • Newsletter Autumn/Winter 2015

    http://issuu.com/leatherhead_start/docs/lhs_newsletter_aw2015_final

  • Volunteers needed for Project Pickle!

    Volunteers needed for Project Pickle!

    Leatherhead Start is embarking on a new and exciting social enterprise venture and we are looking for volunteers to join us in making it happen!

    What is a Social Enterprise?  A  social enterprise is a business set up with the objective to tackle social problems, improve communities, improve people’s life chances and protect the environment.

    This is what we hope to do.  We are creating a brand of pickles and chutneys to sell to local retail outlets in the Mole Valley area.  Our product range will include: Mango chutney, Courgette and Fennel Pickle, Red Onion Marmalade & Piccalilli.  The brand name will be ‘Inspire’ but this is still a work in progress.

    Why are we doing it?  To offer an opportunity for our clients to develop their personal and professional skills, giving them a very practical way to find direction and purpose for their lives.

    Who will it benefit?  We will recruit a Project Pickle Team from our pool of clients to make the business happen.  Depending on the uptake from our clients, we may also look at recruiting in partnership with outside organisations working to get people back into work.

    How can I help?  The first task we need volunteers to help with is the actual cooking of our delicious products – and we have done test batches and they really are delicious!  The greatest challenge to the success of this project is also the fundamental reason for undertaking it: can the enterprise help to engage our clients to improve their personal circumstances?

    In addition to being homeless and in transition, the majority of our clients struggle significantly with motivation and self-esteem issues.  So, having a reliable team of volunteers who can help to motivate the clients and keep the business going through the challenges, especially in the early days, will be essential.

    Please click here for a more detailed description of the volunteer role.

    I’m interested. What do I do now?  Kat Moore, our Learning Development Worker, is co-ordinating this project and manages our volunteers.  If you are able, please download our application form here, fill it in and email it to katherine@leatherheadstart.org

    If you’d rather have a chat with Kat first, please give her a ring on 07542 780919.

    Thank you for reading – please do get in touch if this sparks your interest!  To keep up-to-date with our journey, please visit our blog here: http://theprojectpicklestory.tumblr.com/

  • Jim Cycles for LHS

    Jim Cycles for LHS

    Local cyclist Jim has decided to take on the Wiggle Ups and Downs cycle challenge in aid of Leatherhead Start on the 26th April – THIS SUNDAY!  This is a 102 mile, extreme elevation race in the Dorking area – for more info please read HERE

    Jim explains why he has chosen to take up this challenge: ‘Times are changing, and people find themselves in situations that are not necessarily of their own making. I would like to help, albeit in a small way, this growing problem. Because, who knows, tomorrow it could be me that needs the help…but for now I shall enjoy the art of peddle power!’

    If you would like to sponsor Jim, please donate your desired contribution via our Givey page HERE or send a cheque to 3 Church Rd, L’head, KT22 8AT.

    Thank you, Jim!

  • LHS Newsletter hot off the press!

    We have just finished our latest newsletter, so please do have a read HERE or pop in and grab a hardcopy version (or several if you are part of a group or organisation).  Also, see below for the full-length articles about three LHS clients – Kaylea, Jon and Matt.

    Kaylea heads for a secure future

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    Kaylea, 25, is one determined young woman. From six onwards, she spent much of her time in foster homes. She grew up in West Sussex, the second-eldest of seven. Her father was abusive: “Mum wasn’t coping with it,” she says. Her mum remarried and moved to Dorking just as Kaylea went into secondary school. Kaylea liked the school—”I made a lot of friends,” she says—but she was a handful. Her behaviour was so disruptive she had to go to a special school in Reigate.

    When she left at 17, she moved into a hostel and took various jobs in shops and sandwich bars. The hostel, she says, “was horrible.” It wasn’t clean, the manager, a keen Christian, insisted she go to church on Sundays, and the other residents—drug or alcohol users, which Kaylea isn’t—stole from her.

    After 11 months Mole Valley council helped her find a flat in Leatherhead. “I was too young. I didn’t know how to do anything,” she says. The flat was too big and she couldn’t keep it clean or manage the bills or the shopping. After a year debts forced her back to the hostel. Nine months later she found a flat in Fetcham but, after three years, she was evicted for debt.

    She spent two years sofa-surfing, and stayed out or slept rough a few nights. Then, last Christmas, a friend arranged for the Mole Valley housing team to ring her, and that led her to LeatherHead Start. Kaylea has been here since January.

    She’s pleased with help she’s had from LeatherHead Start. “This”, says Kaylea, “is like a five star hotel. The staff are friendly. If you have a problem you can always talk to them, things you are struggling with.” Her key worker, Jo [newsletter issue 3, spring/summer 2013], she says, “is absolutely brilliant.”

    Kaylea has always been self-reliant, and she’s always had a job—”I’m not someone who can sit around moping,” she says—but a new future has opened up. Not long ago she picked up a leaflet in a Job Centre offering work stewarding events. It’s work she really likes, and now she’s looking forward to a career in the security industry. She found a sponsor for a four week training course and, with a certificate under the Security Industry Authority training scheme, she’s qualified for better-paid jobs.

    Strong character seeks a fresh start

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    Jon is great company. And for most of his life the 38-year-old made a living where that’s a job requirement, in the pub trade.

    He grew up in Essex with his mother and sister. The family spent a lot of their time in pubs, and, though Jon left school with enough GCSEs to go to college, he was keen to earn some money in pubs and catering: “I loved it. I enjoyed the people side of it.”

    He was good at it, too. Stints in various London pubs led to work in the Conran restaurant chain: “I had a talent for it.” The work took him to Australia, then, after a wedding in the US where he met his wife, he moved there to work.

    The relationship lasted seven years. After that he came back to run a pub in Surrey. But the drinking and drug-taking that had always been part of his life now cost him that job and, with it, his home.

    Jon moved back in with his mother but she eventually threw him out. “I was living in a tent,” he says. Eventually he went to Pitstop, where Graham Peddie led him to LeatherHead Start. Though he did some cooking for the other residents, he was still drinking and using, and it was a miserable existence: “I didn’t go out. I didn’t wash. I didn’t socialise,” he says. The LHS staff didn’t lecture him or try to mend his ways: “They just asked me to keep a drink diary.”

    After three months, in May 2013, LeatherHead Start found him a place in Beare Green. Seven months ago, he found the resources to abandon his addictions, and he’s determined to stay clean. Now he cooks, plays badminton, and goes for long rides on his motor bike. His ties with his mother, who lives close by, and his sister are stronger than ever.

    LeatherHead Start helped a lot: “It’s a hell of a lot of support. It’s talking to you, giving you a sense that it’s going to be all right. It’s ‘we will help you no matter what’. It’s genuine”.

    His toughest assignment is finding work. His CV is a model for anyone intent on a career in the drinks trade, but he has to find something else, even though Job Centres insist he goes back to the trade if he’s serious about finding work.

    But he’s a strong character, and positive about the future: “Yes, the job market is tricky, but I know there’s help here if you need it.”

    And anyway he likes coming back: “It’s good to keep in contact with the people here, drop in for a cup of coffee and tell them ‘this is going on for me at the moment, what do you think?’ It’s good to know that’s there.”

    Striver on the way up

    Matt, 19, is a ferocious believer in honesty and self-reliance. Until he found his present work, “I looked for jobs every single day. If you do try hard enough you will get somewhere. There are jobs out there.”

    Matt left school at 16. He says little about what led him to LeatherHead Start last October other than to hint that home life was chaotic. At school he did day release in construction: painting and decorating, carpentry and bricklaying. He liked the carpentry so did two years at college on that. Then he worked with a friend who had gone into property renovation: “It was a waste of time,” he says. “I didn’t enjoy it.”

    But he’s always paid his way, he insists, including here at LeatherHead Start. “I took four months to look for a job, every day and night, sending emails…” His research led him to work as a sampling engineer for a firm of water treatment consultants. Their business is to make sure water supplies in workplaces meet legal standards. The work takes him all over the country and to offices all over London.

    Matt isn’t committed to a life in the water industry. Like everyone else, he enjoys parts of the work and not others. But, “they treat you really well. It’s a great company to work for and the money’s good.” The money will be even better when he gets the Health and Safety Executive’s ‘CSCS’ card he’s now studying for, doing course work at night.

    Ask most LeatherHead Start residents about their ambitions and they talk of finding a house or getting off benefits. Not Matt: “I want to own my own company.” Money is important to him. But so is stability and family life. He’d like a wife and kids: “I just want to do well and take the right path,” he says. For now he’s impatient to find his own place, preferably in the next month, and he’s saving for a deposit on a place to rent.

    Matt does have a lighter side. He’s never overdone drink or drugs and doesn’t have a lot of time for people who have, “but I have a great social life.” He’s out all weekend with friends from the Leatherhead area.

     

    All articles written and photos taken by  LHS volunteer John Dwyer – thank you, John!

  • Newsletter Spring/Summer 2015

    http://issuu.com/leatherhead_start/docs/lhs_newsletter_ss2015_final

  • LHS has a New Year buzz!

    We’ve had a great start to the New Year at LHS and just wanted to share a few things.

    New Job Club
    We have started a new Job Club led by ETHOS advisor, Shirley Steele (Pictured below with the scarf).
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    3 clients came away from the first session with freshly updated CV’s and one was even inspired to look into doing some courses. Job Clubs are a fantastic way to encourage people in what can be an extremely difficult and disheartening time for many by providing solidarity and support with seeking work and a way forward.  This Job Club alternates weekly between LHS and B@titude, a community shop in North Leatherhead. For more information about ETHOS please click here. 

    New Employment Skills Courses
    We have recently received a grant from the Skills Funding Agency and European Social Fund to run a series of 5 week courses focusing on English, Maths and IT.  We are delivering these courses in partnership with the Surrey Lifelong Learning Partnership (SLLP) and making them available to the wider community and the only criteria is that the learners be unemployed and over the age of 19.

    In addition to the courses, there will also be the opportunity for one to one sessions with Shirley, the Employment Advisor from ETHOS (which is also a project run by SLLP), who will help the learners update and fine-tune their CVs as well as advise on job search techniques, including the use of Universal JobMatch, the Job Centre’s online platform.  The programme will finish with a workshop that will equip people with the skills needed to face those daunting job interviews with optimism and confidence.

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    The courses will start the week beginning the 23rd February. For more information, please contact Kat Moore on 07542 780919 or via email at katherine@leatherheadstart.org

    Climbing Trip
    Alongside promoting opportunities that build skills for life and work, we really believe that life should have a bit of fun in it too and a couple weeks ago, 3 clients had the opportunity to go on a climbing trip at Craggy Island in Guildford.  Organised and funded by our brilliant volunteer, Paul, these trips are a chance for people to try new things, build relationships with one another and are often the highlight of the month for them.  See below for a few photos of the trip.  And once again, a huge thank you to Paul for his generosity.

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  • Newsletter Autumn/Winter 2014

    http://issuu.com/leatherhead_start/docs/newsletter_autumn_winter2014

  • LADY ANNE HAYTER

    We were saddened to hear of the recent death of Lady Anne Hayter MBE who died peacefully at home at the end of October, aged 95.

    Lady Anne was much loved and valued by everyone who came into contact with her. She was the inspiration behind the creation of the hostel and worked tirelessly with Graham Peddie MBE to bring the hostel about in 1977. She was a founder member of the Board of Trustees and an enthusiastic volunteer, making soup and producing the first newsletters.

    I have fond memories of working shifts, with Anne at the kitchen sink and sharing a platform with her to promote the work of the hostel.

    We thank God for her.

    by Manager Angela Carter

    Please click here for the Order of Service sheet from her memorial.

  • New Budgeting Course – Vote For Us!

    New Budgeting Course – Vote For Us!

    LHS has been entered into a competition called “Heart of the Community” in the Surrey Mirror and the Dorking and Leatherhead Advertiser newspapers – and we need your vote!

    LeatherHead Start’s goal is that all our clients can move on into not just a more stable living situation but also with the essential life skills and resilience to sustain it. If awarded the funds from Heart of the Community, we would use them to fund a bespoke course to help our clients manage their money, including basic budgeting skills and dealing with debt.

    The closing date for voting will be the 28th September. To vote, simply text, SU HEART, our unique voting code: 1046, plus your name, house number and postcode to 65100. (E.g. SU HEART 1046 Jane Smith 9 RH1 1QT) Texts will cost 50p per text plus one standard network rate message. Don’t forget the spaces!

    Thank You! It’s really important to the people we’re here to help.